{"id":16677,"date":"2023-05-01T21:19:36","date_gmt":"2023-05-01T21:19:36","guid":{"rendered":"https:\/\/www.trintech.com\/?post_type=case-study&#038;p=16677"},"modified":"2026-01-26T15:49:29","modified_gmt":"2026-01-26T15:49:29","slug":"specsavers-increases-visibility-and-control-over-reconciliation-and-financial-close-processes","status":"publish","type":"case-study","link":"https:\/\/www.trintech.com\/case-study\/specsavers-increases-visibility-and-control-over-reconciliation-and-financial-close-processes\/","title":{"rendered":"Specsavers Increases Visibility and Control Over Reconciliation and Financial Close Processes"},"content":{"rendered":"<div  class=\"resource-hero-block alignfull\" >\n\t<div class=\"maybe-wrapper\">\n        <div class=\"hero-top\">\n            <div class=\"hero-title\">\n                <h1>Specsavers Increases Visibility and Control Over Reconciliation and Financial Close Processes<\/h1>\n                <p class=\"type\">Case Study<\/p>\n                            <\/div>\n            <div class=\"hero-share\">\n                <h2>Share<\/h2>\n                <div class=\"socials\">\n  <a class=\"email\" href=\"mailto:?subject=Specsavers+Increases+Visibility+and+Control+Over+Reconciliation+and+Financial+Close+Processes&#038;body=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fspecsavers-increases-visibility-and-control-over-reconciliation-and-financial-close-processes%2F\">\n    <span class=\"screen-reader-text\">Email<\/span><span class=\"icon icon-mail\"><\/span>\n  <\/a>\n  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fspecsavers-increases-visibility-and-control-over-reconciliation-and-financial-close-processes%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Twitter<\/span><span class=\"icon icon-x\"><\/span><\/a>\n  <a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fspecsavers-increases-visibility-and-control-over-reconciliation-and-financial-close-processes%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Facebook<\/span><span class=\"icon icon-facebook\"><\/span><\/a>\n  <a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fspecsavers-increases-visibility-and-control-over-reconciliation-and-financial-close-processes%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Linkedin<\/span><span class=\"icon icon-linkedin\"><\/span><\/a>\n<\/div>            <\/div>\n        <\/div>\n\n        \n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">The Business Drivers to Automate<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Specsavers is a leading optical and audiology retailer with over 2,500 healthcare businesses across 11 countries, caring for over 40 million patients and customers. At the time they began looking at financial close automation solutions, Specsavers had been struggling with a highly manual spreadsheet-dependent process for its reconciliation and financial close processes. With multiple systems, different ways of working across the teams, and disparate processes among business units, the team was spending too much time and energy trying to ensure the accuracy of the numbers they were reporting. <strong>\u201cWe have a multi-site finance function where each location was conducting their own processes and there was an overall lack of standardization,\u201d<\/strong> said Simon Ward, Finance Solutions Lead, Finance Operations at Specsavers. <strong>\u201cWe had several large Excel workbooks running a significant volume of data.\u201d<\/strong><\/p>\n\n\n\n<div      class=\"billboard-block alignfull is-style-image-first billboard-block--gradient \">\n     <div class=\"billboard-block__image\">\n          <img decoding=\"async\" src=\"https:\/\/www.trintech.com\/wp-content\/uploads\/2024\/05\/pexels-vlada-karpovich-4050388-scaled.jpg\" alt=\"Woman smiling while drinking coffee and working\">\n\n               <\/div>\n\n     <div class=\"billboard-block__content\">\n          <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Why Cadency by Trintech?<\/h2>\n\n\n\n<p>Specsavers was on a mission to find a technology partner that understood their overall finance strategy and could provide a solution that would allow them to gain greater visibility and control over the reconciliation and financial close process. <strong>\u201cBecause we have such a high volume of transactions, we knew technology was key in helping automate the tedious, manual tasks to refocus our teams\u2019 time and effort on more value-added initiatives for a better employee experience,\u201d<\/strong> continued Ward. <\/p>\n\n\n\n<p>Specsavers was also looking for a solution that was highly configurable and able to scale with their company as they continued to grow. <strong>\u201cUltimately, we felt Trintech was an innovative company that could keep up with the trends and provide us with a solution that could not only meet our needs today but also into the future,\u201d<\/strong> said Ward.<\/p>\n\n<\/div>\n     <\/div>\n<\/div>\n\n\n<div      class=\"billboard-block alignfull is-style-image-second billboard-block--triangles-left \">\n     <div class=\"billboard-block__image\">\n          <img decoding=\"async\" src=\"https:\/\/www.trintech.com\/wp-content\/uploads\/2025\/10\/accounting-professional-financial-close-management.jpg\" alt=\"Accounting professional smiling during video call while working on financial close management tasks remotely\">\n\n               <\/div>\n\n     <div class=\"billboard-block__content\">\n          <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">A Seamless Implementation<\/h2>\n\n\n\n<p> Specsavers achieved a successful implementation of Cadency and attributes the seamless roll-out to a few factors.<strong> \u201cTrintech has a very knowledgeable Professional Services organization that guided us through the implementation and worked very closely with our team to ensure we were getting the most out of the solution,\u201d<\/strong> said Ward. From a change management perspective, Specsavers ensured they had the right processes in place to ensure the team was well equipped to make the change from an excel-based process to an automated solution.<\/p>\n\n\n\n<p>As of June 2022, Cadency has been rolled out across 247 companies and will continue to be rolled out across all areas in the UK\/ROI and then onwards globally to their Northern Europe, Australian and New Zealand companies. <strong>\u201cCadency is the solution we have chosen to roll out globally and we are looking forward to achieving a single, standardized approach to balance sheet management on a global scale,<\/strong>\u201d continued Ward.<\/p>\n\n<\/div>\n     <\/div>\n<\/div>\n\n\n<div      class=\"billboard-block alignfull is-style-image-first billboard-block--gradient includes-test\">\n     <div class=\"billboard-block__image\">\n          <img decoding=\"async\" src=\"https:\/\/www.trintech.com\/wp-content\/uploads\/2021\/08\/team-working-together-scaled.jpg\" alt=\"Three coworker gathered around a laptop discussing AI in the financial close\">\n\n                    <figure class=\"billboard-block__testimonial\">\n               <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"63\" height=\"48\" viewBox=\"0 0 63 48\" fill=\"none\">\n                    <path d=\"M24.9149 0L27.6106 9.92569C23.9137 11.2181 20.9613 12.9758 18.7534 15.1987C16.5455 17.37 15.2362 20.2908 14.8255 23.9612L13.5161 22.8756C17.4184 22.8756 20.5762 24.0905 22.9894 26.5202C25.454 28.9499 26.6863 31.9225 26.6863 35.4378C26.6863 39.2116 25.454 42.2617 22.9894 44.588C20.5762 46.8627 17.4184 48 13.5161 48C9.61387 48 6.45611 46.63 4.04286 43.8901C1.68095 41.1502 0.5 37.0921 0.5 31.7157C0.5 25.4604 1.68095 20.1357 4.04286 15.7415C6.45611 11.2956 9.51118 7.78029 13.2081 5.19548C16.9563 2.55897 20.8586 0.827141 24.9149 0ZM59.8043 0L62.5 9.92569C58.8031 11.2181 55.8507 12.9758 53.6429 15.1987C51.435 17.37 50.1257 20.2908 49.7149 23.9612L48.4056 22.8756C52.3079 22.8756 55.4656 24.0905 57.8789 26.5202C60.3435 28.9499 61.5758 31.9225 61.5758 35.4378C61.5758 39.2116 60.3435 42.2617 57.8789 44.588C55.4656 46.8627 52.3079 48 48.4056 48C44.5033 48 41.3456 46.63 38.9323 43.8901C36.5704 41.1502 35.3894 37.0921 35.3894 31.7157C35.3894 25.4604 36.5704 20.1357 38.9323 15.7415C41.3456 11.2956 44.4006 7.78029 48.0975 5.19548C51.8458 2.55897 55.748 0.827141 59.8043 0Z\"\n                         fill=\"#C4E538\" \/>\n               <\/svg>\n\n               <blockquote>\n                    <p>By automating our controls, it enables us to prevent errors, gives us confidence over our reporting and that our processes are operating as efficiently as possible.<\/p>\n               <\/blockquote>\n\n               <figcaption>\n                                        <span class=\"author\">Simon Ward<\/span>\n                    \n                                        <span class=\"role\">Finance Solutions Lead, Finance Operations<\/span>\n                                   <\/figcaption>\n\n          <\/figure>\n               <\/div>\n\n     <div class=\"billboard-block__content\">\n          <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">The Cadency Solution in Action<\/h2>\n\n\n\n<p>Since the launch of the solution, reconciliations have required less manual effort thanks to increased automation and the application of a risk-based strategy. In addition, the use of a centralized global solution has provided greater insight into the total number of reconciliations performed as well as their timeliness and accuracy.<strong> \u201cWe now have full visibility into our open items and key metrics which has reduced our risk significantly,\u201d <\/strong>continued Ward. Today, Specsavers is running 115,000 reconciliations through Cadency monthly. <strong>\u201cWe have automated about 90% of those reconciliations which has saved us a significant amount of time each month,\u201d<\/strong> said Ward.<\/p>\n\n\n\n<p>From a reporting perspective, Specsavers\u2019 leadership team now has full visibility into a reporting dashboard that allows them to drill-down into any account and identify risk on the balance sheet.<\/p>\n\n\n\n<p>Automation is an integral part of Specsavers ongoing strategy to become a world-class finance function. <strong>\u201cBecause we have such a high company volume and high chart of accounts with a low FTE level, we have to lean into as much automation as possible,\u201d<\/strong> concluded Ward. Looking ahead, Specsavers will continue to maximize its usage of Cadency by leveraging the Journal Entry and Close Management functionality to gain further efficiencies across their financial close process.<\/p>\n\n<\/div>\n     <\/div>\n<\/div>\n\n<div  class=\"background-container-block alignfull has-blue-background-color\" >\n     <div class=\"maybe-wrapper\">\n          <div class=\"inner-container no-background\">\n               <div class=\"acf-innerblocks-container\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:47.5%\">\n<h2 class=\"wp-block-heading\">Read the Full Case Study<\/h2>\n\n\n\n<p>Discover key insights and actionable strategies by downloading our full case study.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/go.trintech.com\/rs\/187-JVG-370\/images\/CS-LE-Specsavers.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download Case Study<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:47.5%\">\n<h2 class=\"wp-block-heading\">See Trintech in Action<\/h2>\n\n\n\n<p>Seeing is believing. Discover why Trintech is the real leader in financial close automation.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.trintech.com\/book-a-demo\/\">Book a Demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n          <\/div>\n     <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Business Drivers to Automate Specsavers is a leading optical and audiology retailer with over 2,500 healthcare businesses across 11 countries, caring for over 40 million patients and customers. At the time they began looking at financial close automation solutions, Specsavers had been struggling with a highly manual spreadsheet-dependent process for its reconciliation and financial close processes. With multiple systems, different ways of working across the teams, and disparate processes among business units, the team was spending too much time and energy trying to ensure the accuracy of the numbers they were reporting. \u201cWe have a multi-site finance function where each location was conducting their own processes and there was &hellip;<\/p>\n","protected":false},"featured_media":33360,"template":"","topic":[69,66,64,71,67],"product":[79,229,231,230,228,227],"class_list":["post-16677","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","topic-account-reconciliation","topic-controls-compliance","topic-financial-close","topic-improve-visibility","topic-increase-efficiency-effectiveness","product-cadency","product-close","product-compliance","product-journal-entry","product-reconciliation-certify","product-reconciliation-match"],"acf":[],"lang":"en","translations":{"en":16677,"nl":41765},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/16677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/types\/case-study"}],"version-history":[{"count":2,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/16677\/revisions"}],"predecessor-version":[{"id":49315,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/16677\/revisions\/49315"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media\/33360"}],"wp:attachment":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media?parent=16677"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/topic?post=16677"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/product?post=16677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}