{"id":27687,"date":"2024-03-22T16:42:33","date_gmt":"2024-03-22T16:42:33","guid":{"rendered":"https:\/\/www.trintech.com\/?post_type=case-study&p=27687"},"modified":"2026-02-03T16:37:52","modified_gmt":"2026-02-03T16:37:52","slug":"insurance-provider-leverages-frontier-and-cadency-to-revolutionize-reconciliation-processes-and-gain-valuable-insights","status":"publish","type":"case-study","link":"https:\/\/www.trintech.com\/case-study\/insurance-provider-leverages-frontier-and-cadency-to-revolutionize-reconciliation-processes-and-gain-valuable-insights\/","title":{"rendered":"Leading Insurance Provider Leverages Frontier and Cadency to Revolutionize Reconciliation Processes and Gain Valuable Insights"},"content":{"rendered":"
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Leading Insurance Provider Leverages Frontier and Cadency to Revolutionize Reconciliation Processes and Gain Valuable Insights<\/h1>\n

Case Study<\/p>\n <\/div>\n

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Share<\/h2>\n
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Business Drivers to Automate <\/h2>\n\n\n\n

\u201cWe had a standard Excel template that we used, then spreadsheets had to be printed out and signed, then placed in color-coded file folders. When I joined the team, one of the first things I learned was how to navigate the file room,\u201d commented the Director of AFS Reconciliations. \u201cWe had a lot of reconciliations that were being completed out in the business unit as well, so the team knew we needed to streamline our processes and get everything into one place where we could see it online,\u201d continued the Director of AFS Reconciliations. \u201cThe process was very manual and disparate. We knew we needed to get everything off paper and into one place that would be easy to access and to refer back to as needed.\u201d<\/p>\n\n\n\n

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We\u2019ve come a long way in terms of standardization, including creating a reconciliation policy that requires 100% of our balance sheet reconciliations be performed within Cadency. We\u2019ve even implemented a Frontier Standard Layout, ensuring that all inbound files have certain data fields, making data imports easier than ever.\u201d<\/p>\n <\/blockquote>\n\n

\n \n Associate Vice President of Accounting and Finance Solutions<\/span>\n <\/figcaption>\n\n <\/figure>\n <\/div>\n\n
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Why Frontier and Cadency?<\/h2>\n\n\n\n

As this leading insurance provider explored ways to improve their processes, they were impressed by the various capabilities of the Frontier and Cadency solutions from Trintech. \u201cThe solutions did everything that we wanted them to do, and they\u2019re not so technical that you need to be a coder \u2013 they\u2019re user friendly and the pricing was reasonable. The various functionalities for many different types of matching, including one-to-one, one-to-many, and many-to-one, are vital for us.”<\/p>\n\n\n\n

“The flexibility of user-defined fields and robust reporting really kicked out the other solutions for us,\u201d mentioned the Associate Vice President of Accounting and Finance Solutions. After a thorough assessment of the various types of accounts being reconciled, they found that these two solutions were the perfect pair to fulfill all of their needs. \u201cWe use both tools heavily. We have some accounts that have hundreds of thousands of transactions, so having Frontier manage the high volume cash and clearing systems accounts daily is very helpful,\u201d mentioned the Director of AFS Reconciliation.<\/p>\n\n<\/div>\n <\/div>\n<\/div>\n\n\n

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Moving forward, we\u2019re looking forward to continuing the journey of making processes more efficient, focusing less on manual work that doesn\u2019t contribute to any sort of analysis.\u201d<\/p>\n <\/blockquote>\n\n

\n \n Director of AFS Reconciliations<\/span>\n <\/figcaption>\n\n <\/figure>\n <\/div>\n\n
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Solution in Action<\/h2>\n\n\n\n

Since implementing both solutions there have been numerous benefits, including process improvements. \u201cWe\u2019ve come a long way in terms of standardization, including creating a reconciliation policy that requires 100% of our balance sheet reconciliations be performed within Cadency. We\u2019ve even implemented a Frontier Standard Layout, ensuring that all inbound files have certain data fields, making data imports easier than ever,\u201d commented the Associate Vice President of Accounting and Finance Solutions.<\/p>\n\n\n\n

These standardization improvements have led to invaluable financial insights. The Associate Vice President of Accounting and Finance Solutions continued, \u201cWe\u2019ve gotten to the point where matching rules are written on the business side, rather than the IT side, and Cadency allows our team to set up special fields that help us leverage a lot of the data that sits in the solution for our reporting purposes, including slicing and dicing the information as needed.\u201d<\/p>\n\n\n\n

Through a combination of automation and actionable data insights, there have been tremendous changes since implementing Trintech\u2019s Frontier and Cadency solutions. \u201cThe insights we\u2019ve gained have helped with our associate planning, as we\u2019re able to see where workloads might be unbalanced across the team,” provided the Director of AFS Reconciliations. <\/p>\n\n\n\n

The Associate Vice President of Accounting and Finance Solutions added, \u201cAutomation has enabled us to reduce our headcount across the team, through various ways we\u2019ve been leveraging functionalities within our solutions. As we\u2019ve grown and acquired new companies, we\u2019ve been able to absorb work without adding headcount.\u201d The Associate Vice President of Accounting and Finance Solutions continued, \u201cFrom a control perspective, the real purpose of what we\u2019re doing is to prevent any misstatements in our financial statements. Frontier and Cadency help us support that goal, using the reporting functionalities.\u201d<\/p>\n\n<\/div>\n <\/div>\n<\/div>\n\n\n

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Looking Ahead<\/h2>\n\n\n\n

Looking to the future, this leading insurance provider is excited about their continued relationship with Trintech. \u201cMoving forward, we\u2019re looking forward to continuing the journey of making processes more efficient, focusing less on manual work that doesn\u2019t contribute to any sort of analysis,\u201d commented the Director of AFS Reconciliations.<\/p>\n\n<\/div>\n <\/div>\n<\/div>\n\n

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Read the Full Case Study<\/h2>\n\n\n\n

Discover key insights and actionable strategies by downloading our full case study.<\/p>\n\n\n\n

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Download Case Study<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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See Trintech in Action<\/h2>\n\n\n\n

Seeing is believing. Discover why Trintech is the real leader in financial close automation.<\/p>\n\n\n\n

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Book a Demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n <\/div>\n <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Business Drivers to Automate \u201cWe had a standard Excel template that we used, then spreadsheets had to be printed out and signed, then placed in color-coded file folders. When I joined the team, one of the first things I learned was how to navigate the file room,\u201d commented the Director of AFS Reconciliations. \u201cWe had a lot of reconciliations that were being completed out in the business unit as well, so the team knew we needed to streamline our processes and get everything into one place where we could see it online,\u201d continued the Director of AFS Reconciliations. \u201cThe process was very manual and disparate. We knew we needed to …<\/p>\n","protected":false},"featured_media":33396,"template":"","topic":[69,66,64,71,67],"product":[79,662],"class_list":["post-27687","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","topic-account-reconciliation","topic-controls-compliance","topic-financial-close","topic-improve-visibility","topic-increase-efficiency-effectiveness","product-cadency","product-frontier"],"acf":[],"lang":"en","translations":{"en":27687},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/27687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/types\/case-study"}],"version-history":[{"count":2,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/27687\/revisions"}],"predecessor-version":[{"id":49919,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/27687\/revisions\/49919"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media\/33396"}],"wp:attachment":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media?parent=27687"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/topic?post=27687"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/product?post=27687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}