{"id":39711,"date":"2025-03-14T22:02:15","date_gmt":"2025-03-14T22:02:15","guid":{"rendered":"https:\/\/www.trintech.com\/?post_type=case-study&p=39711"},"modified":"2026-02-02T15:59:05","modified_gmt":"2026-02-02T15:59:05","slug":"forum-credit-union-achieves-immediate-roi-with-frontier","status":"publish","type":"case-study","link":"https:\/\/www.trintech.com\/case-study\/forum-credit-union-achieves-immediate-roi-with-frontier\/","title":{"rendered":"FORUM Credit Union Achieves Immediate ROI with Frontier"},"content":{"rendered":"
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FORUM Credit Union Achieves Immediate ROI with Frontier<\/h1>\n

Case Study<\/p>\n <\/div>\n

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Business Drivers to Automate<\/h2>\n\n\n\n

The accounting department at FORUM Credit Union, a member-owned financial cooperative based in Fishers, Indiana, was juggling a complex, error-prone and time-consuming reconciliation process that wasn\u2019t providing the level of detail they needed. Their manual reconciliation processes, particularly for credit and debit card transactions, involved multiple software tools and extensive manual intervention that took hours each week.<\/p>\n\n\n\n

FORUM Credit Union had been a Frontier user since 2019, initially only using it to reconcile their Federal Reserve, accounts payable and corporate credit union accounts, as well as their mobile deposits, but in 2024 the team engaged with Frontier Professional Services with the ultimate goal of getting their entire balance sheet on Frontier<\/a>.\u00a0<\/p>\n\n\n\n

The new solution offered several advantages:<\/p>\n\n\n\n