{"id":43760,"date":"2025-07-23T15:36:29","date_gmt":"2025-07-23T15:36:29","guid":{"rendered":"https:\/\/www.trintech.com\/?page_id=43760"},"modified":"2025-07-23T18:04:11","modified_gmt":"2025-07-23T18:04:11","slug":"ai-trust-center","status":"publish","type":"page","link":"https:\/\/www.trintech.com\/ai-trust-center\/","title":{"rendered":"AI Trust Center"},"content":{"rendered":"<div  class=\"hero-block alignfull\" data-id=\"block_7d50052bd91d11b1181ebfded312f472\">\n     <div class=\"hero-block__swiper swiper\">\n          <div class=\"swiper-wrapper\">\n\n                         <\/div>\n     <\/div>\n<\/div>\n\n<div class=\"hero-block-modal-overlay\" data-id=\"block_7d50052bd91d11b1181ebfded312f472\"><\/div>\n\n\n<div  class=\"hero-block alignfull\" data-id=\"block_a8a1e118fa8910e311cd60b3a26d5c7f\">\n     <div class=\"hero-block__swiper swiper\">\n          <div class=\"swiper-wrapper\">\n\n                                             <div class=\"swiper-slide hero-block__slide hero-block__slide--has-image hero-block__slide--wide hero-block__slide--case-study\"\n                    data-modal=\"hero-block-modal-0\">\n\n                                        <div class=\"hero-block__image\">\n                         <img decoding=\"async\" src=\"https:\/\/www.trintech.com\/wp-content\/uploads\/2020\/11\/Example-WebsiteImage-2-1920x1280.jpg\"\n                              alt=\"Guide to Transaction Matching\" class=\"hero-block__image-large\">\n\n                         \n                                             <\/div>\n                    \n                    <div\n                         class=\"hero-block__content-container  regular  \">\n                         <div\n                              class=\"hero-block__content  regular \">\n\n                              \n                                                            <h1>Why Trust Matters in AI<\/h1>\n                              \n                             <div class=\"hero-block__editor-content hero-block__text\"><p>As a global leader in financial automation for the office of the CFO, Trintech takes a clear stance: AI must be responsible, secure, explainable, and never a black box. Our AI helps finance teams make decisions faster, with clarity\u2014not confusion\u2014and always under human control.<\/p>\n<p>Whether you&#8217;re a customer, partner, employee, or just curious, this is where we lay it all out. No fluff. No smoke. Just how we build, govern, and operate AI with integrity.<\/p>\n<\/div>\n\n                              \n                              \n                         <\/div>\n                    <\/div>\n               <\/div>\n                         <\/div>\n     <\/div>\n<\/div>\n\n<div class=\"hero-block-modal-overlay\" data-id=\"block_a8a1e118fa8910e311cd60b3a26d5c7f\"><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Our AI Philosophy<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4635533c64a36c032dfbe8cf2b9c28f3\">We design AI to augment human decision-making\u2014not replace it. We build tools that support accuracy, compliance, and accountability in some of the world\u2019s most regulated industries.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-807d5e55377c1381c9933dec811b5112\">Guiding principles include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-470cfa87b1a0f0434a102967f855ea93\">Transparency: You deserve to know how our AI works, what data it uses, and what it\u2019s doing.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-91b5f37fd3dbcc3283072a339fe3e07a\">Accountability: Our AI outputs are overseen by people\u2014always. You stay in control.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-653304ce98808f6d83aa771620284e57\">Fairness: No hidden bias. We audit and retrain our models to ensure equity in outputs.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-bfe5ef44ea3e0ddd69db0afb90dcd509\">Privacy: Your data is never used to train general-purpose AI models. Full stop.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-c14e7394d6610e0d5811acf8b518bcb5\">Security: Enterprise-grade architecture and access controls protect your data at every layer<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How We Use AI<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0956afb3e29e5621dd8a92053baddb88\">Trintech uses AI to deliver smarter, faster, and more secure experiences for finance and accounting teams:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-26d2b75ad1ee96254375907e5d9ccc35\">Conversational Interfaces: Natural language tools simplify complex workflows<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-3d7f857691ca3e2e13ce34d04bda6d85\">Document Intelligence: AI reviews financial documents to flag anomalies and recommend remediation steps<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-a31d71152235089076363f70d1156d59\">Internal Use: We use AI internally to boost support efficiency, not just customer-facing innovation<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b71894144fc7999064eee03e4b76c54f\">You (as our customer) always stay in the driver\u2019s seat \u2013 our AI just clears the road ahead<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Governance That Goes Beyond Compliance<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-5f85c93277354a4e8c992289348b491e\">We didn\u2019t wait for regulation to get serious about AI governance. Our framework was built from the ground up with global standards like ISO\/IEC 23894 and NIST AI RMF in mind and it&#8217;s continuously evolving.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-eddf336033a0e25a626c137ae769fb38\">Governance at Trintech includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-1313bdbab48a7cd1eeeccd2061c3d84f\">Model Stewards: Own lifecycle management and bias monitoring<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-b70cef120c4511403e7a007642993bbf\">Security &amp; Privacy Officers: Ensure GDPR, CCPA, and data protection best practices<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-fe658a955d718558a46ab1aa050f2166\">Cross-Functional Reviews: use cases gets vetted through privacy, risk, and compliance lenses<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1af2a40f618e2e71aaa602af4d635ada\">Governance isn\u2019t a checkbox\u2014it\u2019s our operating system<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Embedded Ethical Standards<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-5bc3dacde2d258e60562d18eaefb8484\">Ethics are baked into every layer of our AI lifecycle:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-b587dc63de5b3a14951214c699678e34\">Human-Centered Design: AI helps people, not replaces them<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-cb37d6dc3d807780535c9871cf65bcff\">Bias Detection &amp; Mitigation: We test, audit, and re-train with fairness in mind<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-629ea7ae505640de635f37f3689cae60\">Explainability: Tools like SHAP and LIME help you understand model behavior<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-b5f3fac736f86bc1a554216172487c45\">Responsible Data Use: Data is collected with consent and handled with encryption and anonymization<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-d56eb02a319c67254b56dbf2c116e94f\">Training &amp; Oversight: Employees are regularly trained on responsible AI, fairness, and governance<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Your Controls. Your Data. Your Choice.<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2b9526ade1387e3f08df405dbd8210f3\">Transparency isn\u2019t just for show. We build it into our software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-c1d33b07b734c02fc7bdc8aa14b78be4\">Opt-In AI Features: You control where and how AI is used<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-8b06e729635a51cbb55dbad5061e406d\">Audit Trails &amp; Summaries: Finance users see how AI reached its recommendation<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-bf6dde4725d1b49bda4d288fa133c9be\">Data Deletion Requests: You can disable or remove data at any time<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-4761aabcba67645bab07b6bb8c66a059\">Change Management: Every model update goes through a rigorous RFC and rollback process<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Compliance Without Compromise<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b88038fbf14235be2fadd4be0cb6c035\">We align with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-d924b0b825261f8236349c14282e0c99\">GDPR, CCPA, and global privacy laws<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-f6f4f5cb133de7c762fc312a39bfd1a5\">Industry-specific finance and audit requirements<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Always Improving. Always Accountable.<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-29e8e908bc3fb9cccae4e11565fe08b4\">AI is never &#8220;set it and forget it&#8221; at Trintech. We:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-930eb00ce76bed4557948e97545f04c8\">Monitor models monthly for accuracy, bias, and drift<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-f7daa33e2a5301e73ecbf2660a48e64c\">Recalibrate when performance dips<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-dccdc16fb4e71d81265c39433fd2b866\">Retire models when they no longer meet our standards<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-5e8527cdd4399527aeec85ad91d1eda0\">Maintain logs, approvals, audits, and DPIAs for every model and use case<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-afafeb0abf6f7ad6a187b1b2eea7d830\">Have Questions? Want to Report an Issue? We believe in two-way transparency. Reach us directly: <a href=\"mailto:AITrust@trintech.com\">AITrust@trintech.com<\/a><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-46bb488f0c5d8916e5c03e707e4e8065\">Report unethical use. Ask technical questions. Or just tell us what you\u2019d like to see in future updates.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-e3d6545d3145732a22dd878d22579a70\">Stay informed by bookmarking this page\u2014we update it as our AI evolves, and regulations change. Finance is transforming, and Trintech is leading the way with responsible innovation<\/p>\n\n\n<div  class=\"banner-block alignfull is-style-small  no_content\">\n     <div class=\"maybe-wrapper\">\n          <div class=\"main-banner has-violet-background-color\">\n               <div>\n                                        <h2>Trust Begins With Transparency.<\/h2>\n                                                       <\/div>\n                              <a href=\"https:\/\/www.trintech.com\/trust-center\/\" target=\"\" class=\"cta\">Visit Trust Center<\/a>\n                         <\/div>\n               <\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our AI Philosophy We design AI to augment human decision-making\u2014not replace it. We build tools that support accuracy, compliance, and accountability in some of the world\u2019s most regulated industries. Guiding principles include: How We Use AI Trintech uses AI to deliver smarter, faster, and more secure experiences for finance and accounting teams: You (as our customer) always stay in the driver\u2019s seat \u2013 our AI just clears the road ahead Governance That Goes Beyond Compliance We didn\u2019t wait for regulation to get serious about AI governance. Our framework was built from the ground up with global standards like ISO\/IEC 23894 and NIST AI RMF in mind and it&#8217;s continuously evolving. &hellip;<\/p>\n","protected":false},"author":31,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-43760","page","type-page","status-publish","hentry"],"acf":[],"lang":"en","translations":{"en":43760,"no":44432,"se":44433,"fr":44434,"nl":44435,"de":44436},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/pages\/43760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/comments?post=43760"}],"version-history":[{"count":0,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/pages\/43760\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media?parent=43760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}