{"id":48903,"date":"2026-01-15T21:37:14","date_gmt":"2026-01-15T21:37:14","guid":{"rendered":"https:\/\/www.trintech.com\/?post_type=case-study&#038;p=48903"},"modified":"2026-01-15T21:37:15","modified_gmt":"2026-01-15T21:37:15","slug":"simon-property-group-qa","status":"publish","type":"case-study","link":"https:\/\/www.trintech.com\/case-study\/simon-property-group-qa\/","title":{"rendered":"A Conversation with Simon Property Group: Improving Accuracy &amp; Efficiency Across 350 Properties"},"content":{"rendered":"<div  class=\"resource-hero-block alignfull\" >\n\t<div class=\"maybe-wrapper\">\n        <div class=\"hero-top\">\n            <div class=\"hero-title\">\n                <h1>A Conversation with Simon Property Group: Improving Accuracy &amp; Efficiency Across 350 Properties<\/h1>\n                <p class=\"type\">Case Study<\/p>\n                            <\/div>\n            <div class=\"hero-share\">\n                <h2>Share<\/h2>\n                <div class=\"socials\">\n  <a class=\"email\" href=\"mailto:?subject=A+Conversation+with+Simon+Property+Group%3A+Improving+Accuracy+%26amp%3B+Efficiency+Across+350+Properties&#038;body=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fsimon-property-group-qa%2F\">\n    <span class=\"screen-reader-text\">Email<\/span><span class=\"icon icon-mail\"><\/span>\n  <\/a>\n  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fsimon-property-group-qa%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Twitter<\/span><span class=\"icon icon-x\"><\/span><\/a>\n  <a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fsimon-property-group-qa%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Facebook<\/span><span class=\"icon icon-facebook\"><\/span><\/a>\n  <a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fsimon-property-group-qa%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Linkedin<\/span><span class=\"icon icon-linkedin\"><\/span><\/a>\n<\/div>            <\/div>\n        <\/div>\n\n        \n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"embed-wrapper\"><iframe loading=\"lazy\" title=\"Simon Property Group: Simplifying Reconciliations Across 350+ Properties with Trintech\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ClM81CIqjUY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p><em><em><em><em><em><em>We caught up with Erin Dickerson, Financial Analyst at Simon Property Group, to hear about their journey with automation over their 15+ year relationship with Trintech.<\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-blue-color has-text-color has-link-color wp-elements-6f68efae8ebe7b32e0da3812eb80ddb0\">Before Trintech: <strong><strong>Managing Scale Across Hundreds of Properties<\/strong><\/strong><\/h2>\n\n\n\n<p><strong>Q: <strong>Erin, can you introduce yourself and share a bit about Simon Property Group\u2019s environment?<\/strong><\/strong><\/p>\n\n\n\n<p><strong>A:<\/strong> I\u2019m Erin Dickerson, a Financial Analyst at Simon Property Group. We\u2019re a global property group\u2014so if you\u2019ve ever been to a mall, chances are you\u2019ve been to one of ours. Simon has been a Trintech customer since <strong>2010<\/strong>, and our relationship with Trintech has been able to expand as our needs have changed and grown.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-blue-color has-text-color has-link-color wp-elements-4694c9e3231a642bc1d4dac86416d74e\"><strong><strong>Why Trintech: <strong>Supporting High-Volume Monthly Reconciliations<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><strong>Q: <strong>How is Trintech being used across your organization today?<\/strong><\/strong><\/p>\n\n\n\n<p><strong>A:<\/strong> Today, we use Trintech to balance both our <strong>general ledger accounts and bank activity<\/strong> as well as to support our monthly reconciliations. We reconcile <strong>approximately 350 properties every month<\/strong>, so having a system that can handle that volume reliably is incredibly important.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ease of Use &amp; Automation: &#8220;It Makes My Job Easier&#8221;<\/strong><\/h2>\n\n\n\n<p><strong>Q: What stood out to you about Trintech?<\/strong><\/p>\n\n\n\n<p><strong>A:<\/strong> Trintech was <strong>easy to learn and easy to navigate<\/strong>, which made the transition smooth. One of the features we rely on heavily is <strong>auto-matching<\/strong>, and it\u2019s very accurate. That accuracy makes my job easier and allows me to complete more tasks throughout the day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-blue-color has-text-color has-link-color wp-elements-07ef9c7617d4fc0e4257da741abef248\"><strong><strong><strong>Measurable Benefits: Accuracy, Efficiency &amp; Productivity<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><strong>Q: What benefits have you seen since implementing Trintech?<\/strong><\/p>\n\n\n\n<p><strong>A:<\/strong> The platform allows us to work faster and more confidently, which is critical when you\u2019re managing reconciliations at our scale. Trintech has definitely made a difference\u2014it\u2019s simply easier to get the work done.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-blue-color has-text-color has-link-color wp-elements-c979ba27812d450c2c71f98b9fc05f7a\"><strong>Support &amp; Partnership: Fast, Responsive &amp; Collaborative<\/strong><\/h2>\n\n\n\n<p><strong>Q: How would you describe your relationship with Trintech?<\/strong><\/p>\n\n\n\n<p><strong>A:<\/strong> Our relationship with Trintech has been great. Whenever we\u2019ve needed to reach out to customer support, they\u2019ve been <strong>fantastic and extremely helpful<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-left\"><\/p>\n\n\n<div  class=\"banner-block alignfull is-style-small  \">\n     <div class=\"maybe-wrapper\">\n          <div class=\"main-banner has-violet-background-color\">\n               <div>\n                                        <h2>See Trintech in Action<\/h2>\n                                        <p>Seeing is Believing, Discover why Trintech is the real leader in financial close automation.<\/p>\n               <\/div>\n                              <a href=\"https:\/\/www.trintech.com\/book-a-demo\/\" target=\"_blank\" class=\"cta\">Book a Demo<\/a>\n                         <\/div>\n               <\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We caught up with Erin Dickerson, Financial Analyst at Simon Property Group, to hear about their journey with automation over their 15+ year relationship with Trintech. Before Trintech: Managing Scale Across Hundreds of Properties Q: Erin, can you introduce yourself and share a bit about Simon Property Group\u2019s environment? A: I\u2019m Erin Dickerson, a Financial Analyst at Simon Property Group. We\u2019re a global property group\u2014so if you\u2019ve ever been to a mall, chances are you\u2019ve been to one of ours. Simon has been a Trintech customer since 2010, and our relationship with Trintech has been able to expand as our needs have changed and grown. Why Trintech: Supporting High-Volume Monthly &hellip;<\/p>\n","protected":false},"featured_media":48909,"template":"","topic":[69,71,67,76],"product":[79,214],"class_list":["post-48903","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","topic-account-reconciliation","topic-improve-visibility","topic-increase-efficiency-effectiveness","topic-standardizing-processes","product-cadency","product-erp-sap"],"acf":[],"lang":"en","translations":{"en":48903},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/48903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/types\/case-study"}],"version-history":[{"count":1,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/48903\/revisions"}],"predecessor-version":[{"id":48910,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/48903\/revisions\/48910"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media\/48909"}],"wp:attachment":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media?parent=48903"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/topic?post=48903"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/product?post=48903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}