{"id":6939,"date":"2017-01-25T03:28:08","date_gmt":"2017-01-25T03:28:08","guid":{"rendered":"https:\/\/www.trintech.com\/case-study\/panera-bread-company\/"},"modified":"2026-02-18T15:08:42","modified_gmt":"2026-02-18T15:08:42","slug":"panera-bread-company","status":"publish","type":"case-study","link":"https:\/\/www.trintech.com\/case-study\/panera-bread-company\/","title":{"rendered":"Panera Bread Company Rises Above Spreadsheets to Increase Visibility and Control"},"content":{"rendered":"<div  class=\"resource-hero-block alignfull\" >\n\t<div class=\"maybe-wrapper\">\n        <div class=\"hero-top\">\n            <div class=\"hero-title\">\n                <h1>Panera Bread Company Rises Above Spreadsheets to Increase Visibility and Control<\/h1>\n                <p class=\"type\">Case Study<\/p>\n                            <\/div>\n            <div class=\"hero-share\">\n                <h2>Share<\/h2>\n                <div class=\"socials\">\n  <a class=\"email\" href=\"mailto:?subject=Panera+Bread+Company+Rises+Above+Spreadsheets+to+Increase+Visibility+and+Control&#038;body=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fpanera-bread-company%2F\">\n    <span class=\"screen-reader-text\">Email<\/span><span class=\"icon icon-mail\"><\/span>\n  <\/a>\n  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fpanera-bread-company%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Twitter<\/span><span class=\"icon icon-x\"><\/span><\/a>\n  <a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fpanera-bread-company%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Facebook<\/span><span class=\"icon icon-facebook\"><\/span><\/a>\n  <a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.trintech.com%2Fcase-study%2Fpanera-bread-company%2F\" target=\"_blank\"><span class=\"screen-reader-text\">Linkedin<\/span><span class=\"icon icon-linkedin\"><\/span><\/a>\n<\/div>            <\/div>\n        <\/div>\n\n        \n\t<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">Panera Bread Company\u2019s Finance Department had done everything that it possibly could in-house. The company was reconciling 650 cash depository accounts, credit cards and general ledger accounts \u2013 all in Excel. But with the company\u2019s tremendous growth, Finance found itself needing an automated solution that could help it keep up with the pace.<\/p>\n\n\n\n<p class=\"has-text-align-center\">After extracting credit card transactions from Oracle, one person spent approximately three weeks every month manually completing the required reconciliations. At the same time, the company had four employees who reconciled cash and resolved any exceptions each month. Additionally, another twenty-five employees were required to reconcile the business\u2019s general ledger accounts. Overall, the process lacked any sort of automated workflow or business analytics. \u201cIt was a clumsy process,\u201d said Mark Wooldridge, Chief Accounting Officer at Panera. \u201cAs preparers handed off their reconciliations to reviewers, and as the business prepared reconciliations for auditors, we were creating binders and binders of hard copies.\u201d<\/p>\n\n\n\n<div      class=\"billboard-block alignfull billboard-block--triangles-left includes-test\">\n     <div class=\"billboard-block__image\">\n          <img decoding=\"async\" src=\"https:\/\/www.trintech.com\/wp-content\/uploads\/2025\/10\/retail-account-reconciliation-software.jpg\" alt=\"Retail worker using card machine while reviewing account reconciliation software tasks at counter\">\n\n                    <figure class=\"billboard-block__testimonial\">\n               <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"63\" height=\"48\" viewBox=\"0 0 63 48\" fill=\"none\">\n                    <path d=\"M24.9149 0L27.6106 9.92569C23.9137 11.2181 20.9613 12.9758 18.7534 15.1987C16.5455 17.37 15.2362 20.2908 14.8255 23.9612L13.5161 22.8756C17.4184 22.8756 20.5762 24.0905 22.9894 26.5202C25.454 28.9499 26.6863 31.9225 26.6863 35.4378C26.6863 39.2116 25.454 42.2617 22.9894 44.588C20.5762 46.8627 17.4184 48 13.5161 48C9.61387 48 6.45611 46.63 4.04286 43.8901C1.68095 41.1502 0.5 37.0921 0.5 31.7157C0.5 25.4604 1.68095 20.1357 4.04286 15.7415C6.45611 11.2956 9.51118 7.78029 13.2081 5.19548C16.9563 2.55897 20.8586 0.827141 24.9149 0ZM59.8043 0L62.5 9.92569C58.8031 11.2181 55.8507 12.9758 53.6429 15.1987C51.435 17.37 50.1257 20.2908 49.7149 23.9612L48.4056 22.8756C52.3079 22.8756 55.4656 24.0905 57.8789 26.5202C60.3435 28.9499 61.5758 31.9225 61.5758 35.4378C61.5758 39.2116 60.3435 42.2617 57.8789 44.588C55.4656 46.8627 52.3079 48 48.4056 48C44.5033 48 41.3456 46.63 38.9323 43.8901C36.5704 41.1502 35.3894 37.0921 35.3894 31.7157C35.3894 25.4604 36.5704 20.1357 38.9323 15.7415C41.3456 11.2956 44.4006 7.78029 48.0975 5.19548C51.8458 2.55897 55.748 0.827141 59.8043 0Z\"\n                         fill=\"#C4E538\" \/>\n               <\/svg>\n\n               <blockquote>\n                    <p>No other solution offered such a robust connection point between the high-volume cash and credit reconciliations and the balance sheet certification processes.\u201d<\/p>\n               <\/blockquote>\n\n               <figcaption>\n                                        <span class=\"author\">Mark Wooldridge<\/span>\n                    \n                                        <span class=\"role\">Chief Accounting Officer<\/span>\n                                   <\/figcaption>\n\n          <\/figure>\n               <\/div>\n\n     <div class=\"billboard-block__content\">\n          <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Business Drivers to Automate<\/h2>\n\n\n\n<p>Panera didn\u2019t just want a more scalable system. It wanted a more efficient and transparent operation. Any solution it selected would need to integrate seamlessly with Panera\u2019s Oracle ERP system, and had to provide the trending and reporting data that senior managers required to support other internal business initiatives, like online ordering.Consistency of the company\u2019s business process across departments and accounts was critical, ensuring top-down enforcement of business controls and reducing manual errors.<\/p>\n\n\n\n<p><br>\u201cReconNET spoke our language when it came to retail,\u201d said Kelley Basta, Panera\u2019s VP of Financial Solutions. \u201cTrintech had already helped many retail clients navigate the same path we were on, particularly the techniques employed to reconcile over\/shorts.\u201d Once a decision was made to implement ReconNET, it made perfect sense to also utilize Trintech\u2019s Cadency Certification solution for Panera\u2019s balance sheet accounting. \u201cIntegration with Oracle and the ReconNET solution was an important factor in our decision,\u201d said Wooldridge.<\/p>\n\n<\/div>\n     <\/div>\n<\/div>\n\n\n<div      class=\"billboard-block alignfull is-style-image-second billboard-block--triangles-left \">\n     <div class=\"billboard-block__image\">\n          <img decoding=\"async\" src=\"https:\/\/www.trintech.com\/wp-content\/uploads\/2024\/03\/CFOBrew_Imagery_AI_LP_1.png\" alt=\"\">\n\n               <\/div>\n\n     <div class=\"billboard-block__content\">\n          <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Solution in Action<\/h2>\n\n\n\n<p>During implementation of the two solutions, Trintech staff worked with Panera Bread Company\u2019s finance employees to understand its unique requirements for automation. For example, the credit card process, in particular, required Trintech to understand Panera\u2019s unique business rules and to help translate those needs to First Data, which provided the company\u2019s data feed.<\/p>\n\n\n\n<p>Trintech\u2019s ReconNET and Cadency Certification solutions provide Panera Bread Company with detailed reporting, an automated workflow that enforces top-down consistency across all processes and the ability to identify issues with cash and credit card reconciliations in a matter of days, rather than weeks. Its staff now has time to reconcile more complicated accounts, adding 15 feeds into ReconNET, including: Accounts Payable, Accounts Receivable, Investment Accounts, Caf\u00e9 Accounts, Concentration Accounts, and more. It has also given them the manpower to support an important online ordering initiative, allowing ReconNET to import credit card transactions individually rather than on a batch basis, so that a specific transaction can be identified and investigated in real time.<\/p>\n\n<\/div>\n     <\/div>\n<\/div>\n\n<div  class=\"background-container-block alignfull has-white-background-color\" >\n     <div class=\"maybe-wrapper\">\n          <div class=\"inner-container has-lime-background-color\">\n               <div class=\"acf-innerblocks-container\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Read the Full Case Study<\/h2>\n\n\n\n<p>Discover key insights and actionable strategies by downloading our full case study.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/go.trintech.com\/rs\/187-JVG-370\/images\/WC-NA-LE-CS-Cadency-PaneraBread.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download Case Study<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:7.5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">See Trintech in Action<\/h2>\n\n\n\n<p>Seeing is believing. Discover why Trintech is the real leader in financial close automation.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.trintech.com\/book-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Book a Demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n          <\/div>\n     <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Panera Bread Company\u2019s Finance Department had done everything that it possibly could in-house. The company was reconciling 650 cash depository accounts, credit cards and general ledger accounts \u2013 all in Excel. But with the company\u2019s tremendous growth, Finance found itself needing an automated solution that could help it keep up with the pace.<\/p>\n","protected":false},"featured_media":33344,"template":"","topic":[66,71],"product":[84,80],"class_list":["post-6939","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","topic-controls-compliance","topic-improve-visibility","product-reconnet","product-targeted-tools"],"acf":[],"lang":"en","translations":{"en":6939},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/6939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/types\/case-study"}],"version-history":[{"count":1,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/6939\/revisions"}],"predecessor-version":[{"id":49213,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/case-study\/6939\/revisions\/49213"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media\/33344"}],"wp:attachment":[{"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/media?parent=6939"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/topic?post=6939"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.trintech.com\/wp-json\/wp\/v2\/product?post=6939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}